Returns & Exchanges
Returns & Exchanges
Start a return by emailing [email protected] with the order number and the SKU you want to send back. We reply with a return authorization. Exchanges for a different height or wood are available while that SKU is in stock; otherwise we refund and you can place a new order.
Items must be unused, unscented, and in sellable condition. We cannot take back stools that were cut, painted, or left outdoors. See the refund policy for windows and the hygiene exceptions on wipes.